Refund Policy

Sproweb International adopts various refund policies related to different services. For more details refer to individual service agreement.

Sproweb International does not guarantee any refunds for the cancellation of its service. We will act upon the agreement signed, accepted on email, signed electronically or physically signed between the client and SPROWEB

Sproweb International does not offer any reimbursement for transaction charges (And or bank charges), Amount paid to third parties, for the services already rendered or any other miscellaneous charges, that are non recoverable for NItya Group Services.

Refund request within 24 Hours-after placing order

Up to 90% of the order value will be refunded

We deduct 10% amount because we incur cost for payment gateway and accounts when we return the money.

Refund request within 2-3 Days-after payment/advance payment

Up to 50% of the order value will be refunded

Backend/Technical team gets assigned into the jobs after payment confirmation so we deduct 50% amount of payment.

Refund request after 3 days from the date of confirmation

No refund

No refunds are possible.

Refund request for paying extra by mistake

100% of the extra money will be refunded

We will refund your 100% payment after deduct payment gateway transaction’s charges.